Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To initiate a return, share a picture of the item to be returned along with the order number to 9328739170. Once approved, customers must ship the item back to our registered address at their own cost. Ship the product to the following address::

Jiafashion.in

Vrundavan society,panchyat chowk

Rajkot-360005

Damages and issues
We conduct thorough quality checks on all products before dispatch. In the unlikely event that you receive a product with a defect, please contact our customer care team immediately. Ship the defective suit back to us, and upon verification, we offer a replacement suit (subject to availability) or a refund directly to your bank account. For further assistance, please reach out to our customer care team at 9328739170

You can always contact us for any return question at jairaparekh@gmail.com or 9328739170.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.